Frequently asked questions

General information about access, onboarding, and platform workflows.

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Common Questions

Getting Started

What is Clearline Markets?

Clearline Markets is a professional trading infrastructure platform offering two main products: Prop Firm for funded trading accounts with real capital allocation, and Quant Studio for algorithmic trading development with browser-based backtesting and live execution capabilities.

How do I create an account?

Click "Apply" in the navigation to start your application. You'll provide basic contact information and answer questions about your trading experience. After submission, you'll receive instructions to complete account setup, including identity verification (KYC).

Can I trade without an account?

No. Authentication is required to access all trading features. Account creation, identity verification, and acceptance of terms are mandatory before accessing the platform.

Is pricing available?

Pricing is available only to approved applicants. As an institutional-grade prop firm, we maintain a selective approval process to ensure alignment with serious, disciplined traders. Once your application is reviewed and approved, you'll gain access to our full pricing structure and account tier details. No payment information is collected during the application phase.

Identity Verification (KYC)

Do I need to complete identity verification?

Yes. Identity verification (KYC) is required before any trading is enabled. This is a regulatory requirement and is enforced at the authentication and API layer. No exceptions are made.

What does the KYC process involve?

The verification process includes three main steps:

1. Government ID Verification — Upload a valid government-issued ID (passport, driver's license, or national ID card)
2. Liveness Check — Complete a brief selfie video to confirm you're a real person
3. Sanctions Screening — Automated check against global sanctions and PEP lists

The entire process typically takes 5-10 minutes to complete.

How long does KYC approval take?

Most verifications are processed automatically within 2-5 minutes. If additional review is required (blurry documents, name mismatches, etc.), manual review may take 24-48 hours. You'll receive email updates on your verification status.

What happens if my KYC is rejected?

You'll receive an email explaining the specific reason for rejection. Common issues include blurry photos, expired documents, or name mismatches. In most cases, you can resubmit with corrected documents. Contact support if you need assistance or believe the rejection was made in error.

What documents are accepted for verification?

We accept valid, non-expired government-issued identification including:

Passport — Any country
Driver's License — With photo and address
National ID Card — Government-issued with photo

Documents must be clearly photographed with all corners visible. Screenshots and photocopies are not accepted.

Is my personal data secure?

Yes. All identity documents are encrypted at rest using AES-256 encryption. Data is transmitted over TLS 1.3 and stored in compliance with GDPR and relevant data protection regulations. Documents are only accessed for verification purposes and are not shared with third parties except as required by law.

Prop Firm

What is the Prop Firm?

The Clearline Prop Firm provides funded trading accounts to qualified traders. After passing an evaluation challenge, traders receive real capital allocation and keep a percentage of their profits. This allows skilled traders to access significant capital without risking their own funds.

How does the evaluation process work?

The evaluation consists of trading challenges designed to assess your risk management and consistency:

Phase 1: Demonstrate profitability while adhering to drawdown limits
Phase 2: Confirm consistency over a longer evaluation period
Funded Account: Upon passing, receive real capital allocation

Specific targets and rules are provided when you begin your challenge.

What account sizes are available?

Multiple account tiers are available with varying capital levels and intraday buying power. Account sizes range from smaller starter accounts to larger professional allocations. Specific tier details and pricing will be provided during the application process.

What is the profit split?

Funded traders retain a significant percentage of their trading profits. The exact profit split percentage depends on your account tier and performance history. Details are provided in your trader agreement upon funding.

What markets can I trade?

The platform supports trading in major US equity markets during regular trading hours. Specific instrument lists and any trading restrictions are detailed in the platform documentation available after account activation.

What are the risk management rules?

All accounts have defined risk parameters including:

Daily Loss Limit — Maximum loss allowed in a single trading day
Maximum Drawdown — Total account drawdown threshold
Position Limits — Concentration and size restrictions

Breaching these limits may result in account suspension. Full rules are provided before you begin trading.

Quant Studio

What is Quant Studio?

Quant Studio is our algorithmic trading development environment. It provides a browser-based code editor, real-time market data feeds, deterministic backtesting with historical replay, and API access for automated strategy execution. No local software installation required.

Can I access Quant Studio without KYC?

Quant Studio requires account authentication. KYC requirements may be staged by access cohort during the initial rollout phase. Full trading functionality always requires completed verification.

What programming languages are supported?

Quant Studio's bot editor supports JavaScript for strategy development. The platform provides built-in functions for market data access, order management, and position tracking. Documentation and example strategies are available in the platform.

How does backtesting work?

Backtesting uses recorded market data with deterministic replay. This means running the same strategy on the same data produces identical results every time — essential for validating strategy changes. You can test strategies on historical periods and analyze performance metrics before deploying live.

Can I deploy strategies to live trading?

Yes. After developing and testing your strategy in the backtester, you can deploy it to live trading when ready. Live trading requires a funded account and completed KYC verification.

Account & Support

How do I contact support?

For general inquiries, use the contact form. For account-specific issues, log in to your dashboard to access dedicated support options. Response times are typically within 24 hours for standard inquiries.

Are there any geographic restrictions?

Access may be restricted in certain jurisdictions due to regulatory requirements. Countries subject to international sanctions are not eligible. Geographic eligibility is determined during the KYC verification process based on your country of residence.

Can I have multiple accounts?

No. Each individual may only maintain one account. Multiple accounts are prohibited and will result in termination of all associated accounts. This is enforced through identity verification.

How do withdrawals work?

Funded traders can request profit withdrawals through their dashboard. Withdrawals are processed to your verified bank account or payment method. Processing times and minimum amounts are specified in your account terms.

Does the FAQ assistant provide trading signals?

No. The Clearline Assistant answers general questions about products, onboarding, and platform workflows only. It does not provide financial advice, trading signals, market analysis, or performance guarantees. For trading decisions, consult with a qualified financial advisor.

Legal & Compliance

What legal agreements do I need to accept?

Before accessing the platform, you must review and accept:

Terms of Service — Platform usage terms and conditions
Privacy Policy — How we collect and use your data
Risk Disclosure — Important information about trading risks

Additional agreements may be required for specific products.

Is trading risky?

Yes. Trading involves substantial risk of loss. Past performance is not indicative of future results. You should not trade with money you cannot afford to lose. The Prop Firm model limits your personal risk to any evaluation fees, but funded account losses affect profit potential. Read our full Risk Disclosure before applying.

How is my data protected?

We implement industry-standard security measures including encryption at rest and in transit, secure authentication, and regular security audits. We comply with GDPR and applicable data protection regulations. See our Privacy Policy for complete details.